Customer Support

Playing in a different time signature than us? Let us help you out!
Mon-Fri 9:00am-7:00pm Sat 9:00am-4:30pm
Store Hours
Mon/Fri 9 to 7, Sat 9 to 4:30

We have been helping musicians since 1939 and we want to keep helping you. Here are some ways you can contact us:


Feel free to reach out with any questions you may have about products and services.


Contact us

Contact details

+1 (219) 362-2340
Roxy Music 1012 Lincolnway
46350 La Porte
United States

Frequently asked questions

How much will it cost for me to have my item shipped?

Free shipping is offered for any purchase orders of $75 or more. Anything below $75 will have shipping fees calculated in at checkout.

Does Roxy's ship outside of the US?

Many of the distributors and manufactures that we work with do not allow Roxy's to ship their items overseas, but that doesn't mean all of them. Give Roxy's a call or shot us an email to find out if your item can be shipped to your desired location.

When can I expect to receive my order once it has been placed?

Roxy's ships smaller packages via USPS, which could take up to 10 business days to arrive. Anything over 5lbs usually ships with UPS ground and may take up to 5 days. 

About Roxy's
Is Roxy's a retail shop or web store?

Roxy Music is a brick and mortar organization that prides ourselves on small-town values and excellent customer service. We offer this to our walk-in customers as well as our friends online. 

Is Roxy's affiliated with "Roxy's Music Store" in New York or the band "Roxy Music"?

We have no affiliation with either. Our Roxy's has been operating since 1939, before either of these entities existed. 

How Do I Purchase Lessons?

You can make lesson purchases both online or in-store. If online, simply click "Lessons" in the top menu bar. From there you can look through the different teachers and instrument types. Once you choose your preferred teacher, simply add the item into your cart and purchase. If purchasing in-store, simply find one of our employees and let them know you are interested in purchasing lessons.

Why Are Lessons $80?

To make both billing and scheduling more convenient for both customers and teachers we sell our lessons in packages instead of individually. Each individual lesson is $20 therefore a package that is $80 will contain 4 weeks worth of lessons. 

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