Whether you’re heading into a tour, prepping for a weekend gig, or pulling a favorite instrument out of storage, your gear deserves expert care. Roxy Music has been Northwest Indiana’s trusted destination for professional repairs, expert luthiery, and personalized setups since 1939.

Located in La Porte, we specialize in stringed instrument repairs and are proud to be a Fender Certified Warranty Repair Center. Our tech team includes seasoned musicians and certified techs who treat every instrument like it's their own—because we know what it’s like to rely on your gear night after night.

Note: While we’re happy to perform light amp maintenance—such as tube swaps or checking basic functions—we do not offer deep amp or electronics repairs involving circuit boards, capacitor replacement, or internal wiring rebuilds. For safety and quality, we refer those jobs to dedicated amp techs (ask us for recommendations).

Meet Your Techs

Reed McDonald, our lead guitar tech and Fender Warranty Technician for over 34 years, handles most repairs and electronics work with exceptional care and deep expertise.

Jason Searing, our in-house luthier, offers advanced craftsmanship for specialized needs—from structural repairs and neck resets to vintage restorations and custom modifications. Complex jobs are quoted after inspection.

The Free Stuff

• Broken String Help: Buy a pack (or single) string from us and we’ll install one string free—and show you how to do it at home.
• Inspection & Quick Diagnosis: Bring it in. We’ll look it over and give you a recommendation at no charge. If disassembly is required to diagnose, a $25 bench fee applies (credited if work proceeds).

Guitar & Bass Repair Services

Bench Fee — $25.00 (SKU: test)
Covers opening the instrument/amp and basic fixes like cleaning scratchy pots or re-soldering a loose lead. Credited toward the repair if you approve further work.

Full Setup — $55.00 (SKU: setup)
Our most popular service—ideal for getting your instrument dialed in and stage-ready.

• Full diagnostics & inspection
• Electronics check-up + upgrade recommendations
• Fret polish (includes addressing sharp fret ends)
• Clean & condition fingerboard
• Tighten hardware; replace small common screws if needed
• Restring (strings not included)
• Truss rod adjustment
• Tremolo balancing or tailpiece setup
• Action/saddle height & intonation adjustments
• Pickup height adjustment
• Detailed body clean & polish

Strings not included.

Electronics & Mod Services

• Install Electric Guitar Pickups: 1 = $60, 2 = $100, 3 = $125
  We can source your pickups or install ones you bring in. Contact us to discuss options.
  Prices assume standard access/routing. Hollow/semi-hollow, active systems, coil-splits, battery boxes, or custom routing may require an updated quote. Pickups/components/strings not included.
• Install Acoustic Guitar Pickups — $100.00 to $200.00 (SKU: agpup)
  Pricing depends on system complexity. Contact us to get a recommendation.
  Pickup and strings not included.
• Install Electronic Components — $50.00 (SKU: newcomps)
  Replace bad pots, jacks, switches, or toggles. Components not included.
• Gut & Rewire — $150.00 to $200.00 (SKU: rewire)
  Complete teardown and full rewire. Components not included.
• Surcharge / Priority Rush or Complex Work — add $20.00 (SKU: surcharge)
  Applies to 48-hour rush (when possible), Floyd Rose systems, advanced mods, routing, or work outside normal scope.

Band & Orchestra Instrument Repairs

We provide basic in-store adjustments for brass, woodwind, and orchestral string instruments (e.g., tuning, cork replacement, valve oiling). For more in-depth repairs and professional cleanings, we work with trusted outside partners to ensure high-quality results. Estimates are provided up front, and turnaround time varies by job.

Repair Terms & Warranty (Short Version)

• Workmanship Warranty (30 days): Covers the specific work performed; excludes wear, abuse, accidents, climate/humidity changes, shipping damage, or issues unrelated to the approved work.
• Post-Repair Adjustments & Third-Party Changes: Any changes made after pickup by you or a third party—including truss rod, bridge/saddle height, nut slotting, rewiring, pickup swaps, firmware/programming, or parts changes—void our liability for issues that arise afterward. We’re happy to readjust at our standard rates.
• Diagnostics Policy: Quick visual inspection is free. If disassembly is required to diagnose, a $25 bench fee applies and is credited to approved repairs.
• Parts & Special Orders: Parts are not included unless stated. Special-order parts may require a deposit; lead times depend on supplier availability and shipping.
• Finish & Mechanical Risk: Vintage/nitro finishes, brittle plastics, seized hardware, and stressed necks can be fragile; necessary heat, pressure, or removal steps carry inherent risk. Hidden/pre-existing issues that fail during proper procedures are not covered.
• Cleanliness: Excess grime/smoke/biohazards may incur a cleaning fee or refusal of service.
• Storage & Abandoned Items: Storage fees may begin 30 days after completion notice; items left 90 days after notice may be sold to recover costs.
• Cases & Accessories: Please remove personal items from cases. Roxy Music is not responsible for accessories left with the instrument.
• Shipping Repairs: Inbound shipping to us is your responsibility; insured return shipping will be added to your invoice.

Repair FAQs

How long does a full setup take?

Typical turnaround is 2–5 business days; rush options are available (see Surcharge/Priority).

Do you warranty your repairs?

Yes—30 days on workmanship for the specific services performed.

What voids liability after pickup?

Any post-repair adjustments by you or a third party (truss rod, bridge/saddle, nut slotting, wiring/pickups, firmware, etc.).

Is the inspection really free?

Yes. If disassembly is needed to diagnose, a $25 bench fee applies and is credited to approved work.

Do you take special care with my instrument?

Absolutely. We treat every instrument as if it were our own. While accidents are rare, they can happen. If something unexpected occurs, we’re committed to doing the right thing and making it right for our customer.

Let's Talk About Your Gear

Have questions or ready to schedule a repair? Reach out anytime—we’ll walk you through the process and help you get your instrument back to its best.

Email Us  or call: (219) 362-2340