Whether you’re heading into a tour, prepping for a weekend gig, or pulling a favorite instrument out of storage, your gear deserves expert care. Roxy Music has been Northwest Indiana’s trusted destination for guitar repair, bass repair, and professional instrument setups since 1939.

Located in La Porte, Indiana, we specialize in stringed instrument repairs and are proud to be a Fender Certified Warranty Repair Center. Our tech team includes seasoned musicians and certified techs who treat every instrument like it's their own— because we know what it’s like to rely on your gear night after night.

If you’re also looking for new gear while your instrument is on the bench, you can explore our full showroom online: browse guitars, basses, amps, and pedals.

Note: While we’re happy to perform light amp maintenance—such as tube swaps or checking basic functions—we do not offer deep amp or electronics repairs involving circuit boards, capacitor replacement, or internal wiring rebuilds. For safety and quality, we refer those jobs to dedicated amp techs (ask us for recommendations).

Meet Your Guitar & Instrument Techs

Reed McDonald, our lead guitar tech and Fender Warranty Technician for over 34 years, handles most electric and acoustic guitar repairs, setups, and electronics work with exceptional care and deep expertise.

Jason Searing, our partner for luthier services, offers advanced craftsmanship for specialized needs—from structural repairs and neck resets to vintage restorations and custom modifications. Complex jobs are quoted after inspection, and we’ll walk you through the options before any work begins.

The Free Stuff (Quick Help While You’re Here)

• Broken String Help: Buy a pack (or single) string from us and we’ll install one string free—and show you how to do it at home.
• Inspection & Quick Diagnosis: Bring it in. We’ll look it over and give you a recommendation at no charge. If disassembly is required to diagnose, a $25 bench fee applies (credited if work proceeds).

Guitar & Bass Repair Services and Setup Pricing

Bench Fee — $25.00
Covers opening the instrument/amp and basic fixes like cleaning scratchy pots or re-soldering a loose lead. Credited toward the repair if you approve further work.

Full Setup — $55.00
Our most popular service—ideal for getting your instrument dialed in and truly stage-ready.

• Full diagnostics & inspection
• Electronics check-up + upgrade recommendations
• Fret polish (includes addressing sharp fret ends)
• Clean & condition fingerboard
• Tighten hardware; replace small common screws if needed
• Restring (strings not included)
• Truss rod adjustment
• Tremolo balancing or tailpiece setup
• Action/saddle height & intonation adjustments
• Pickup height adjustment
• Detailed body clean & polish

Strings not included.

Electronics & Mod Services

• Install Electric Guitar Pickups: 1 = $60, 2 = $100, 3 = $125
  We can source your pickups or install ones you bring in. Contact us to discuss options.
  Prices assume standard access/routing. Hollow/semi-hollow, active systems, coil-splits, battery boxes, or custom routing may require an updated quote. Pickups/components/strings not included.
• Install Acoustic Guitar Pickups — $100.00 to $200.00
  Pricing depends on system complexity. Contact us to get a recommendation.
  Pickup and strings not included.
• Install Electronic Components — $50.00
  Replace bad pots, jacks, switches, or toggles. Components not included.
• Gut & Rewire — $150.00 to $200.00
  Complete teardown and full rewire. Components not included.
• Surcharge / Priority Rush or Complex Work — add $20.00
  Applies to 48-hour rush (when possible), Floyd Rose systems, advanced mods, routing, or work outside normal scope.

Band & Orchestra Instrument Repairs

We provide basic in-store adjustments for brass, woodwind, and orchestral string instruments (e.g., tuning, cork replacement, valve oiling). For more in-depth repairs and professional cleanings, we work with trusted outside partners to ensure high-quality results.

Estimates are provided up front, and turnaround time varies by job. If your student is renting through our school band program partners, we can help you know whether to repair or replace.

Repair Terms & Warranty (Short Version)

• Workmanship Warranty (30 days): Covers the specific work performed; excludes wear, abuse, accidents, climate/humidity changes, shipping damage, or issues unrelated to the approved work.
• Post-Repair Adjustments & Third-Party Changes: Any changes made after pickup by you or a third party—including truss rod, bridge/saddle height, nut slotting, rewiring, pickup swaps, firmware/programming, or parts changes— void our liability for issues that arise afterward. We’re happy to readjust at our standard rates.
• Diagnostics Policy: Quick visual inspection is free. If disassembly is required to diagnose, a $25 bench fee applies and is credited to approved repairs.
• Parts & Special Orders: Parts are not included unless stated. Special-order parts may require a deposit; lead times depend on supplier availability and shipping.
• Finish & Mechanical Risk: Vintage/nitro finishes, brittle plastics, seized hardware, and stressed necks can be fragile; necessary heat, pressure, or removal steps carry inherent risk. Hidden/pre-existing issues that fail during proper procedures are not covered.
• Cleanliness: Excess grime, smoke exposure, or biohazards may incur a cleaning fee or refusal of service.
• Storage & Abandoned Items: Storage fees may begin 30 days after completion notice; items left 90 days after notice may be sold to recover costs.
• Cases & Accessories: Please remove personal items from cases. Roxy Music is not responsible for accessories left with the instrument.
• Shipping Repairs: Inbound shipping to us is your responsibility; insured return shipping will be added to your invoice.

Repair FAQs

How long does a full setup take?

Typical turnaround is 2–5 business days; rush options are available (see Surcharge/Priority) depending on current workload and parts availability.

Do you warranty your repairs?

Yes—30 days on workmanship for the specific services performed, as outlined in our repair terms above.

What voids liability after pickup?

Any post-repair adjustments by you or a third party—truss rod, bridge/saddle, nut slotting, wiring/pickups, firmware changes, or parts swaps—can affect our work and void liability for issues that arise afterward.

Is the inspection really free?

Yes. A quick visual inspection and basic recommendation are free. If we need to open the instrument or disassemble components to diagnose the problem, a $25 bench fee applies—and that fee is credited to the approved repair.

Do you take special care with my instrument?

We treat every instrument as if it were our own, and we work hard to make sure every repair is done with excellence. While accidents are rare, they can happen—and we’re human. If something unexpected ever does come up, we’ll communicate clearly and do everything we can to make it right. That’s our promise to you.

Do you offer lessons or help with gear setup after repairs?

Yes. If you’d like coaching on how to care for your instrument or get more out of your setup, ask us about our music lesson program or basic maintenance tips when you pick up your repair.

Schedule a Guitar or Instrument Repair

Have questions or ready to schedule a repair? Reach out anytime—we’ll walk you through the process and help you get your instrument back to its best.

Email the Repair Shop  or call: (219) 362-2340

You can also use the repair request form below to tell us about your instrument, the issues you’re experiencing, and your ideal timeline. We’ll follow up with next steps and an estimated turnaround.